Frequently Asked Questions
Everything you need to know.
Booking, payments, home service, products, and support.
Create or sign in to your customer account, choose a service, branch or home service, preferred barber, date, and an available time.
Yes. Home-service availability depends on the service, barber, branch service zone, date, and address.
SYXT supports configured online payments through Pesapal, bank transfer, and eligible cash payment options.
Eligible pending or confirmed appointments can be rescheduled or cancelled before the configured notice deadline.
Yes. Browse the public shop, add products to your cart, and complete checkout through your customer account.
Use the Contact page or the Support section inside your customer portal.